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20 July 2017

Hi Christian,

We wanted to tell you how pleased we are with the bookcase. We had never purchased an antique online overseas before, and we had some trepidation about the outcome. The bookcase arrived yesterday without a scratch, and it looks more beautiful than in the photos (which looked great). Your professionalism, timeliness and friendliness were much appreciated. Hugh Chudley et al did a great job of packing and shipping as well, all of which were complicated due to the remoteness of our location. We hope to do business again sometime!


Donna and Jud Staller

ĎI came across Merchant House Antiques through a search on Atlas-Antiques. I found a beautiful piece (burr walnut tallboy) which I thought would go with my mish-mash of other antique furniture in my bedroom. When the piece arrived it was in pristine condition and was exactly as described- however it didnít quite match the other furniture as I had hoped. I phoned Christian expecting him to say they had a no refund policy, but much to my surprise he was very understanding and agreed to refund on return of furniture. In the end we kept the piece as it was so lovely. His professionalism and customer service matches the outstanding pieces he sells, and we look forward to doing business with him in the future



Merchant House Antiques
19 High Street Honiton Devon EX14 1PR United Kingdom
Tel: 01404 42694    Outside UK Tel: 0044 1404 42694
Email: merchant-house@btconnect.com    Website: http://www.merchanthouseantiques.co.uk    

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